Flexibility and client focus is paramount in providing a sense of security, structure and rigour, without restricting the coachee’s freedom to identify and move towards their goals. Steps will include:
Assessment and information gathering: Gaining an in-depth understanding of individual preferences, strengths and areas for improvement, possibly using instruments such as the Leadership Effectiveness Analysis 360 tool and the personality profiling Myers-Briggs Type Indicator (MBTI) tool, to help assess where the coachee needs to develop.
Developing a coaching plan: Building a picture of the parties’ expectations of the coaching process. Through meetings with the coachee and other stakeholders we will work up a coaching plan to address the areas of need.
Coaching and monitoring performance: The coaching relationship, which is built on confidentiality and trust, will typically run for six sessions, usually around a month apart. At the outset the coachee, in discussion with the coach, will set goals and identify steps towards the achievement of those goals. The coachee will be encouraged to set specific, challenging but achievable goals and then guided along the path to realising them. We will support them when they encounter blocks and challenge them to explore what might be holding them back, helping them move past those issues to achieve their goals.
Evaluation and follow-up: Progress will be measured against the initial goals. A long-term plan will be developed with a view to establishing a sustainable approach and new behaviour patterns which will endure beyond the end of the coaching relationship. Implementation of the plan can be reinforced with further coaching if appropriate.